Small Business Administration Urged to Address Challenges with PPP Loan Application System

1.  Challenges with Draw One & Draw Two applications being denied acceptance into E-Tran system:

AICPA’s letter acknowledges the important, additional checks that were put in place to address fraudulent applications. However, it adds, “these validation checks are causing tens of thousands of legitimate applications to be denied acceptance by the SBA. Lenders and loan applicants do not understand the process to resolve these declines, creating great anxiety and confusion for small business owners.”

For example, some applications have been denied because the business owner was incorrectly informed that he has a criminal record. AICPA’s letter requests that “the SBA provide more information on this validation process and correct some of these system issues as an urgent priority. In addition, to reduce anxiety and confusion, small businesses would benefit greatly by being more clearly informed that their initial acceptance in the SBA E-Tran system could take more than a week via broad communications about the program.”

2. SBA processing and resolution delays for applications successfully submitted into E-Tran system:

AICPA’s letter also cites confusion over the more than 40 different “error codes” related to SBA E-Tran system validation checks.

“For example, one of the new requirements for Draw 2 sole proprietor applications is to use an EIN number instead of their SSN, even though many used their SSN with their original PPP application. This new requirement is causing the application to be declined, since one of the acceptance validation checks is to confirm the same number as the original PPP application. The overall top reason for decline is discrepancy with Applicant Tax ID, and the steps to correct this issue do not seem to be working in most cases. For instance, the system appears to report errors even in cases where the borrower used the same EIN on both applications and can demonstrate this fact to the lender,” says AICPA’s letter

AICPA requests that the SBA “provide further clarity and, even more importantly, communicate publicly that nearly one third of all applications are receiving these requests for further review which could delay processing by a week or more.”

3. SBA capping of PPP Draw One and Draw Two loan amounts:

AICPA is aware that the SBA’s loan processing system has put in place a loan eligibility amount cap of $35,000 per employee for both Draw One and Draw Two applications. Because this cap results in the SBA E-Tran system reducing the approved loan amounts back to lenders, AICPA urges the SBA to “provide clear guidance related to these PPP loan caps that is widely communicated. Small businesses are confused when their loan amount is reduced with no explanation.”

4. Broad communication on available funding, overall processing and timing.

Lastly, AICPA’s letter states, “that broader communication from the SBA that there is sufficient funding to support all Draw One and Draw Two loan requests, along with clear communication that processing time could be one to two weeks due to the increased validation checks and reviews, will greatly reduce anxiety with small businesses.”